When you hear about “verizon codes,” it could mean several things – from quick dial shortcuts on your phone to important security PINs that protect your account. Knowing which codes do what can help you manage your account more easily, access features quickly, and keep your information secure. This guide breaks down the most common types of codes Verizon customers might encounter.
verizon codes
Quick Dial Codes for Your Mobile Device
These are short codes, often starting with a pound sign (#) or a star (*), that you can dial directly from your Verizon mobile phone to access information or activate features without navigating through menus or apps.
Account Management Codes
- #BAL (#225): Check your current account balance and last payment information.
- #MIN (#646): Check your voice minute usage for the current billing cycle (most relevant for plans with limited minutes).
- #DATA (#3282): Check your data usage for the current billing cycle. Note that this is an estimate and may not reflect the most recent usage.
- #PMT (#768): Make a payment on your account through the automated system.
- #UPG (#874): Check your device upgrade eligibility status.
Calling Feature Codes
- *67 + 10-digit phone number: Block your Caller ID information from appearing for a single outgoing call.
- *82 + 10-digit phone number: Unblock your Caller ID information for a single outgoing call (useful if your line is set to permanently block Caller ID).
- *71 + 10-digit phone number: Activate Conditional Call Forwarding. Your phone will ring first, and if unanswered, the call will forward to the specified number.
- *72 + 10-digit phone number: Activate Immediate Call Forwarding. All incoming calls will go directly to the specified number without ringing your phone first.
- *73: Deactivate all call forwarding settings.
Voicemail and Support Codes
- *86: Access your Verizon voicemail box.
- *611: Call Verizon Customer Service directly from your mobile phone.
- #832: Place a test call to check network connectivity.
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The #PORT Code
- #PORT (#7678): Dial this code from the specific phone number you intend to transfer out of Verizon. This initiates the process of getting a secure Number Transfer PIN required by your new carrier.
*(Note: Star codes like *60, *66, 77 etc., are often associated with Fios Digital Voice or traditional landline features. While some may work on mobile, the list above focuses on common mobile-specific shortcuts).
Important Security Verizon Codes
Verizon uses specific PINs and codes to protect your account and authorize certain actions. It’s crucial to understand the difference and keep them secure.
Your Account PIN
- Purpose: This is a 4-digit PIN you (or the Account Owner) create. It’s used primarily to verify your identity when you contact Verizon Customer Service via phone or chat for account information or changes.
- Security: Keep this PIN confidential. Verizon will never call you and ask for it. It’s different from your My Verizon online login password.
- Management: Only the Account Owner can set up or change the Account PIN, typically via the Security settings in My Verizon online.
The Number Transfer PIN
- Purpose: This PIN is specifically and only required when you are moving (porting) your phone number from Verizon to a different wireless carrier. Your new carrier needs this PIN (along with your Verizon account number) to authorize the transfer.
- Generation: You can generate this PIN by dialing #PORT from the relevant phone or through the My Verizon app or website (usually under Profile or Security settings).
- Security: This is a temporary PIN, typically valid for only 7 days. Generate it only when you are ready to provide it to your new carrier. Do not share it otherwise.
Verification Codes
- Purpose: Like many online services, Verizon uses standard two-factor authentication. When logging into My Verizon or making significant account changes, you may receive a temporary verification code via text message or email to confirm it’s really you.
- Security: Never share these temporary codes with anyone.
Obsolete Codes (Like *228)
You might see older references online to dialing *228 to activate phones or update roaming lists (PRL).
- Important: The *228 code is obsolete for modern smartphones (4G LTE and 5G devices). These phones activate automatically using the SIM card.
- Do Not Use: Dialing *228 on a modern Verizon smartphone is unnecessary and potentially problematic based on past reports. Rely on your SIM card for activation and network updates.
Dealing with Error Codes
Occasionally, your Verizon device (like a Fios TV box) or an online service might display a specific error code if something isn’t working correctly.
- Action: If you encounter an error code, note it down accurately. The best course of action is usually to search for that specific code on the Verizon support website or contact Verizon Customer Service directly for troubleshooting assistance. Listing individual verizon codes for errors here isn’t practical as they can be numerous and context-specific.
Using Verizon Codes Effectively
Knowing these common verizon codes can save you time managing your account and features. Remember to use the dial codes for convenience and always safeguard your Account PIN and Number Transfer PIN to protect your account security.
