- Weak Signal: Distance from your router or obstacles can disrupt the connection.
- Network Congestion: Too many devices on your Wi-Fi can strain the connection to your Arlo.
- Outdated Firmware: The camera’s software may need an update for optimal performance
- Temporary Glitches: Both your router and camera can sometimes benefit from a simple restart.
- Battery Issues: If your Arlo is wireless and battery-powered, low battery may prevent a stable connection.
Troubleshooting Steps: Isolate and Conquer
- The Basics:
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- Check Power: Ensure the Arlo is powered on (if wired) or has a healthy battery (if wireless).
- Indicator Lights: Consult the Arlo manual for what the light patterns mean (solid blue means connected, etc.).
- Signal Strength
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- Move Closer: Temporarily place the Arlo near your router. If it connects, signal is the issue.
- Arlo Base Station: If your camera connects through a base station, ensure THAT has a strong Wi-Fi link too.
- Router Reset
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- Power Cycle: Unplug your router for 30 seconds, then plug it back in. This often resolves minor network hiccups.
- Arlo App and Firmware
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- App Update: Ensure you have the latest Arlo app version from your phone’s app store.
- Firmware Check: The app usually prompts if the camera’s firmware needs updating.
- Remove and Re-Add
- Through the App: “Delete” the camera within the Arlo app, then go through the re-adding process as if it were new.
Advanced Considerations
- 2.4GHz vs. 5GHz: Most Arlo cameras only use the 2.4GHz Wi-Fi band. Ensure your router offers this (many modern ones have separate 2.4 and 5GHz networks).
- Wi-Fi Extenders: If distance is the problem, a mesh system or range extender can boost signal to the Arlo.
- Arlo Support: Their website has specific troubleshooting guides for different Arlo models.
Tips for a Strong Arlo Connection
- Centralize Your Router: If possible, position your router in a central location for better coverage throughout your home.
- Minimize Obstructions: Thick walls, metal appliances, etc., hinder Wi-Fi signals.
- Scheduled Reboots: Set your router to auto-reboot weekly for a preventative refresh.
Reconnecting Your Arlo
By following these methodical steps, you should be able to diagnose the root cause of your Arlo camera’s Wi-Fi troubles and reestablish a secure connection.
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